Refund, Cancellation & Payment Policy
Must reflect actual SDS pricing models, milestones, retainers, third-party costs and signed client agreements. Project-specific terms live in your proposal / SOW.
Last updated: [DATE] · Entity: [REGISTERED_ENTITY_NAME]
Project deposits and booking fees
[Final copy for “Project deposits and booking fees” to be drafted and reviewed by legal counsel.]
Retainers and recurring services
[Final copy for “Retainers and recurring services” to be drafted and reviewed by legal counsel.]
Cancellation notice periods
[Final copy for “Cancellation notice periods” to be drafted and reviewed by legal counsel.]
Rescheduling of consultations
[Final copy for “Rescheduling of consultations” to be drafted and reviewed by legal counsel.]
Pause / restart rules
[Final copy for “Pause / restart rules” to be drafted and reviewed by legal counsel.]
Approved refunds and non-refundable costs
[Final copy for “Approved refunds and non-refundable costs” to be drafted and reviewed by legal counsel.]
Third-party advertising and platform spend
[Final copy for “Third-party advertising and platform spend” to be drafted and reviewed by legal counsel.]
Completed or partially completed work
[Final copy for “Completed or partially completed work” to be drafted and reviewed by legal counsel.]
Domain, hosting, app-store and license fees
[Final copy for “Domain, hosting, app-store and license fees” to be drafted and reviewed by legal counsel.]
Chargebacks / payment disputes
[Final copy for “Chargebacks / payment disputes” to be drafted and reviewed by legal counsel.]
Final handover and account-access rules
[Final copy for “Final handover and account-access rules” to be drafted and reviewed by legal counsel.]